Thanking Gordon Beaudoin for His Service to the Houseby Representative Candice S. Miller
Posted on 2013-02-28
in the house of representatives
Thursday, February 28, 2013
Mrs. MILLER of Michigan. Mr. Speaker, on the occasion of his
retirement on February 28, 2013, we would like to thank Mr. Gordon
Beaudoin for his twenty-three years of distinguished service to the
United States House of Representatives. Gordon has served this great
institution as a valued employee of House Information Resources (HIR),
within the Office of the Chief Administrative Officer (CAO).
Gordon began on the Hill in 1990 as an on-site Voice Service Manager with an outside contractor. He was responsible for all telephone services for the House, the Library of Congress and the Supreme Court. He retired from the company in 2000, and became a full-time employee for the House on April 16, 2001.
Gordon's first responsibility as Manager of the Voice and Video Branch was to sustain existing systems and ensure the best level of voice service was provided to the House community. After September 11, 2001, Gordon's team was tasked with identifying and resolving vulnerabilities in the voice systems necessary for Congress to perform its duties.
Gordon directed the development of a voice network recognized by industry experts as one of the most reliable and sustainable in the country. His team completely revamped the voice system hardware and software to provide multiple backups and redundancy. Additionally, he directed his team to completely redesign the network used to transport phone calls. It was an amazing improvement to reliability of service and one in which Gordon is extremely proud to have been a part.
Then, Gordon's responsibilities focused on the tracking and implementation of new technology in the House community. Gordon had the foresight to initiate projects which will continue to provide House customers with the world class service they expect from the CAO. Based on his vision, the voice network is being converted to an IP based system in order to provide many benefits now as well as in the future. Additionally, the voicemail system is being upgraded to provide new features and functions allowing customers to communicate in more collaborative ways.
On behalf of the entire House community, we extend congratulations to Gordon Beaudoin for his many years of dedication, outstanding contributions and service to the United States House of Representatives.
We wish him many great years in fulfilling his retirement dreams.